Do not work here. - Anonymous employee TruStage Employee Review

1.0
8 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is decent. Scheduling is somewhat flexible. Their location is in the center of Madison.

Cons

Terrible culture. Co-workers are hostile and unfriendly. Managers only care about themselves and will not hesitate to through you under the bus if it benefits them. Managers care more about creating schedules and meeting artificial deadlines than they do about actually getting work done. Be prepared to waste a lot of time in pointless meetings listening to managers talking and not listening. Processes are bureaucratic, slow, and inefficient. Getting a new system set up requires filling out countless request forms with tedious and pointless questions. All departments are overloaded and it can take days for someone to even read your request. CUNA has a very hard time retaining talent. All the good people leave, so most of the ones still working there are either incompetent, apathetic, or too afraid to find a job somewhere else. They rely heavily on overseas contractors with poor communication skills and technical skills, resulting in frail and poorly designed internal systems.

Explore other reviews about TruStage

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

2.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

5
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