The Austin-Downtown Location is a Mess - Server/Waiter True Food Kitchen Employee Review

1.0
14 Jun 2022
Recommend
CEO approval
Business outlook

Pros

-The people who work there are amazing and you will create many friendships -The guests who come in are kind and relaxed most of the time -Close proximity to healthy food

Cons

-TERRIBLE MANAGEMENT -People get scheduled outside of their availability weekly without notice -Employees frequently asked to do "favors" for mgmt and work outside of availability -Management is tone deaf to concerns of staff -Understaffed due to management's negligence of employee needs -Constant displays of favoritism for certain employees -Management fails to train new employees thoroughly and blames employees -Management gossips about employees in ear shot of other employees/staff -Management will fire people without warning or previous write-ups -Management refused to fire a racist employee after multiple complaints (employee has now been fired but it took 5-10 comments!) -Absolutely no consistency with regard to the rules enforced -Management is defensive if concerns/constructive criticism is brought up -You have to pay for parking, even though management does not -No structure -Management will hold contests and change the reward after it is over or will never give the reward -Management reluctant to help servers during the shift

Explore other reviews about True Food Kitchen

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management, good people. Fun environment

Cons

Not many cons honestly. Overall great

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True Food Kitchen Response
1mo
Thank you so much for your kind words! We are pleased to hear you enjoyed your management team and your work environment. We are committed to maintaining this standard and thank you for helping us grow!
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Sociable company culture and slightly above average pay

Cons

Very corporate structure, especially at the quarterly reviews

avatar
True Food Kitchen Response
2w
Thank you for your review! We are pleased you enjoyed the company culture and felt fairly compensated. We're committed to maintaining this standard and continuously striving to make our workplace even better. We appreciate your feedback and thank you for helping us grow!
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