Not Worth the Money - Anonymous employee TrueCar Employee Review

2.0
17 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Full disclosure - after plying everyone with free lunch several months ago, HR prodded everyone to come to glassdoor and write glowing, positive reviews to help us attract talent in the ridiculously competitive tech scene. Keep that in mind before drinking in all the kool-aid. Salaries are very high. Benefits are good. Location is by the beach in downtown santa monica. If that's all you care about, then TrueCar is the company for you!

Cons

Where to begin. The recruiting team is the pits. The only decent candidates we interview in tech and product come from internal referrals, everyone the recruiters bring us is garbage. Someone decided it was a good idea to let the senior management that ran our main competitor into the ground come run tech and product. You can imagine how well that's going. Morale is extremely low, turnover is growing and there are lots of people looking to leave, it's depressing. TrueCar spent all of this time and money creating a new intern program and recruiting for it from a bunch of fancy universities, and most of us are expecting it to fail big time. If managers can't even effectively manage their current teams, most of us are confused about how they're going to also properly guide and mentor these interns. There seems to be a fundamental disconnect of vision and execution between the senior management, lower level people are starting to notice and it's not being received well. Overall communication between departments is poor, and doesn't look to improve any time soon. Entitlement and narcissism seems to be prevalent at the upper levels.

Explore other reviews about TrueCar

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
1mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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