Onboarding and Culture is Top Notch - Dealer Performance Manager TrueCar Employee Review

5.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

I'm a returning alumni with TrueCar. The onboarding into the company and my team was bar none the best. It was back in person and flew me to Texas. This put me in the focus mind set with no distractions to focus. My Regional Manager then did another week of training on internal processes and Dealer visit expectations. Virtual onboarding is know comparison to an in person interactive training class. TC strives to set you up for success, the rest is on you.

Cons

I have none at this time.

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TrueCar Response
1y
Thank you so much for sharing your experience — and welcome back to the TrueCar Crew! We’re thrilled to hear that your return has been met with such a positive and impactful onboarding experience. We believe that investing in people from day one truly makes a difference, and it’s wonderful to see that reflected in your journey so far.

Explore other reviews about TrueCar

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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