Anything else you hear during your interview is a lie. Things you might hear about are culture, growth opportunity, professional development, "transparency" and work/life balance. Please be advised that these are all sales tactics to fill positions. Employee turnover is really high, as they have a very hard time keeping staff. The environment is extremely negative and depressing, which trickles down from the top. Staff is overworked and paid peanuts, and clients do not get the proper amount of staff and talent assigned to their account. It is common for staff to receive strange, ranting emails from management at all hours of the night, which are inappropriate and uncalled for (potentially even harassment.) "Transparency" is a buzz word that is over- and miss-used in this agency, and the reality is that there is something very shady about how the company is run. If you want to work for a company run by genuine, good (or sane) people, this is not the place for you.