Pros
Easy to get in, no wonders...
Cons
Half an hour lunch break at your PC desk yet only one microwave for the whole call-centre. Fast, incomplete basic training (one day!) = a JOKE, given by a grumpy and impatient man. Following this, the "friendly colleagues" who were supposed to help me "learn while doing" were in fact on my case every minute, ready to pounce and loudly criticise. When I asked them if they could help me revise or learn some work procedures, I had to wait for an age and was showed a few links so speedily that I couldn't even take any note. I was required to do a long technical translation on my 2nd day there and was reproached for "not doing my job" in the meanwhile. Had to finish the damn translation at home while I cared for my partner who had cancer (which my colleagues knew about). On the next morning, as I looked a bit tired and had no makeup on, I was told: "Oh my god, you're looking AWFUL!" One day, after I came back from a technical extra training session, I looked for my car keys. Grinning, my French colleague mentioned a specific type of French food which I kept in my car (a treat paste in a tube, made of chestnuts and sugar). When I arrived on the car park after work, a nice Dutch collegue pointed to my car door: the keys were in my car door keyhole. Obviously, the French woman had had a good sneak in while I was in training - she must have rushed back to the centre and left the keys in the door. Despite I reported those issues to our manager, nothing was said and the abuse carried on. My French colleague was racistic against Belgian people and did not tolerate anyone who wasn't. She also told me personal information about another colleague and made fun of him "because" he was "gay". I quit after 3 weeks and was given sarcasm in the middle of the call-centre when I gathered my belongings and left my desk. Ever since then, I have seen regular ads for this job, sometimes every two weeks.