Stable job with great long-term customers, but sales pressure exists - Bank Teller Truist Employee Review

4.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Stable job, loved longterm customers

Cons

Saturday hours, sales pressure was overwhelming at times

Explore other reviews about Truist

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked under great leadership and with awesome teammates. Great compensation and benefits. Direct leaders listened to the input of teammates to make process better within department.

Cons

Constant changes, so processes were never were the same after a few months.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

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