Good team and benefits, but terrible leadership - Deposit Operations Truist Employee Review

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent Benefits, great team and direct report. Pay is good. Work is fine

Cons

Senior management. People are promoted to positions not based on knowledge but who they know. To compensate for lack of knowledge of the departments they manage, they micromanage and undermine others. It seems like a lot of the senior leadership left over are those who are experts in office politics but offer no utility to the team or company. Stealing credit is the name of the game. Forget about mobility. If you are useful to a narcissist, they will keep you in that department for as long as they want you.

Explore other reviews about Truist

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked under great leadership and with awesome teammates. Great compensation and benefits. Direct leaders listened to the input of teammates to make process better within department.

Cons

Constant changes, so processes were never were the same after a few months.

2.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

• Many capable and hardworking colleagues • Opportunity to work on large enterprise platforms • Experience in a complex, regulated financial environment

Cons

• Continued team degradation and declining morale. • Promised compensation increases often fail to materialize despite strong performance and positive reviews. • Frequent turnover in technology leadership, with new executives regularly introducing ambitious transformation plans while simultaneously reducing staff for cost savings. • Expectations remain high even as staffing is reduced, creating unrealistic workloads and predictable delivery challenges. • Staffing reductions continue while the same pace and volume of product delivery is expected. This environment can be difficult for employees who value transparency, realistic planning, anadherence to Agile methodology and leadership accountability.

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