Sink or Swim pretty much! - Client Care Specialist Truist Employee Review

4.0
31 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pay wasnt bad although most financial call centers pay more now. Good Benefits PTO plan 401k

Cons

THE CLIENTS THAT CALL IN FOR ASSISTANCE! You can be a top tier worker, numbers great etc but if you dont know the right people you WILL NOT move up. No work life balance you will burn out quick in this position. Take care of yourself because in the end, you can and will be replaced.

Explore other reviews about Truist

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

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