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      Trupanion

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      Trupanion reviews

      No loyalty, no raises - Anonymous employee Trupanion Employee Review

      1.0
      4 Jan 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are not many these days

      Cons

      Sure, you'll get mandated wage increases, but forget any kind of raise based on your performance or tenure. "You can make more by driving more business", great way to sell a pipe dream. Man up and pay your people better and maybe you won't see the pit fall you're currently in get any worse. You already have people doing the responsibilities of multiple positions / people and cutting corners that way, you can't at least just give them a little more guaranteed salary?

      avatar
      Trupanion Response
      3y
      Thank you for taking the time to share your experience. It's never easy to read reviews like this, especially from employees that have dedicated so many years to Trupanion. We are constantly evaluating our compensation, benefits, and total rewards programs to ensure we remain competitive and meet the needs of our team members. We strive to provide up-to-date resources for all team members and leaders in this space. If you want to speak further, please reach out to Jennifer Hernandez, Senior Director of People, and Talent.

      Explore other reviews about Trupanion

      5.0
      3 May 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      18 Jun 2026
      Medical records specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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