Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trupanion

      Is this your company?

      Trupanion reviews

      Insanely Incompetent Leadership - Account Manager Trupanion Employee Review

      2.0
      21 Jul 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Maternity Leave, sabbatical, ample PTO

      Cons

      What truly set Trupanion apart from other disasters I've witnessed was their knack for hiring the most incompetent and clueless individuals for leadership positions. It's like they actively sought out people who were allergic to competence and rational decision-making. These leaders lacked the ability to inspire, guide, or even manage their teams effectively. Instead, they created an atmosphere of fear and uncertainty, driving away any semblance of talent that might have remained.

      avatar
      Trupanion Response
      2y
      Thank you for taking the time to share your review! We are glad to hear that you have enjoyed our time off programs. Communication and collaboration are areas Trupanion value deeply so we appreciate you for sharing honest feedback on how we can continue to foster these pillars across the company. If you would like to discuss your concerns further, please feel free to reach out Jennifer.Hernandez@trupanion.com to set up time for a confidential conversation.

      Explore other reviews about Trupanion

      5.0
      3 May 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      27 May 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Front-line employees are really great. Everyone seems to be aligned with the mission of helping pet-loving pet-parents care for their dogs and cats. PTO is good and typical schedules are very flexible in most departments. Strong DEI guidelines that were enacted many years ago.

      Cons

      Senior leadership in IT has fallen through the floor in recent years, leading more with intimidation rather than motivation or inspiration, leading to extremely low morale. Just in the first half 2026, there have been about 10 departures from the engineering org. Insurance is fine for employee only, but adding spouse and children gets VERY expensive. Pay is mediocre.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Trupanion jobs | Trupanion salaries | Trupanion benefits | Trupanion interviews
      Trupanion reviewsTrupanion Account Manager reviewsTrupanion review