Trustco prefers to promote from within - Branch Manager Trustco Bank Employee Review

5.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Trustco is one of few banks that is willing to consider individuals who are trying to transition into a banking career from other industries. The hiring process takes a holistic view of your experience and skills, not just prior banking experience. Trustco provides ample training (classroom, online and OJT) to ensure that you acquire the knowledge required to perform your job functions effectively. Trustco prefers to promote from within. Your potential for advancement is based on the results that you achieve. Ample opportunities are available to those willing to put in the effort.

Cons

Work LIfe Balance is chalelnging due to the nature of the banking business.

Explore other reviews about Trustco Bank

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

No pros to be listed

Cons

Low pay Unfair treatment to employees Way behind systems to use, everyday something is not working. Changes are done on daily basis with limited information. No one listining to your feed back. Daily pressure to sell without support if a situation arises need immediate dessicion because your calls never been answered. No bouns for staff except managers , and play with mangeres all the time to forefit their bouns. No training is given to prepare you to help their upset customers and they are a lot. Branches are very quite for no walk in and it can be for the whole day in many locations. On lending side the loan processors and underwriters working againest the company for any loan file takes forever compared to other lenders around. The meetings only held to recognize the same mangers they preffer. High diductable medical insurance expensive plans and high copay as well. If any one wants to get sick please join this bank they give new mangers $ 5000 sign on to spend on their expected medical bills from job stress.

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