Avoid at all costs - Universal Banker Trustco Bank Employee Review

1.0
23 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Literally not a single thing, except the occasional free lunch

Cons

EVERYTHING!! I would not recommend this company to my worst enemy. Seriously trustco is the textbook definition of a toxic environment. Don’t even think about questioning anything they say, if you do you become their target. If the business banker doesn’t like you, you might as well quit/find a new job. They fire people with zero logical reason, no literally they give no reasoning. They give you a “we’re an at will employment company and as of today you’re officially no longer an employee with us “ and that’s it. You could literally do everything that’s asked of you, but if you speak up for yourself, question them, or they simply don’t like you, they will get rid of you. This is me speaking from experience. They will ask you to travel at literally all times of your shift, you could travel to MULTIPLE BRANCHES in a SINGLE DAY. They will also send you to cover at branches that had recent covid cases. They do not care, not even a little bit. Not to mention they bend and spin their so called “policies and procedures” so you end up looking like your in the wrong.

Explore other reviews about Trustco Bank

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

No pros to be listed

Cons

Low pay Unfair treatment to employees Way behind systems to use, everyday something is not working. Changes are done on daily basis with limited information. No one listining to your feed back. Daily pressure to sell without support if a situation arises need immediate dessicion because your calls never been answered. No bouns for staff except managers , and play with mangeres all the time to forefit their bouns. No training is given to prepare you to help their upset customers and they are a lot. Branches are very quite for no walk in and it can be for the whole day in many locations. On lending side the loan processors and underwriters working againest the company for any loan file takes forever compared to other lenders around. The meetings only held to recognize the same mangers they preffer. High diductable medical insurance expensive plans and high copay as well. If any one wants to get sick please join this bank they give new mangers $ 5000 sign on to spend on their expected medical bills from job stress.

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