fast pace and no empathy - Customer Service Representative (CSR) Turn5 Employee Review

2.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

i was taught a lot at turn5 about empathy.

Cons

unfortunately, there is no practice of that empathy within the company.

Explore other reviews about Turn5

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Cons

There is literally ZERO Cons about this place!

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

I can’t think of any

Cons

Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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