22 Jul 2024
Twenix Response
1yThank you for your feedback. We’re glad you find our platform flexible and intuitive and easy to teach on.
We’re sorry that the rating system has caused you anxiety. Please know that while we aim to maintain high standards, a rating dropping below 4.7 is not grounds for immediate deactivation. We take a comprehensive look at every aspect of a teacher's performance, including absences, and would only take action after several warnings. Student feedback is just one part of what we consider when evaluating performance.
We appreciate your suggestions. Your feedback is important, and we will consider it as we continue to improve our processes. We strive to create an environment that supports both teachers and students while maintaining high-quality teaching standards.
Thank you for sharing your thoughts.
Warm regards,
The Twenix Team