Awesome team - Underwriter U.S. Risk Insurance Group Employee Review

I enjoy working with my team as well as collaborating with other departments.

A bit more organization to the chaos. SOPs don’t always fit all teams all the time but some type of outline for the bare bones of accounts would be a good net to catch things that otherwise would have gotten lost.

Work from home / hybrid model. My local manager was wonderful - trusting, encouraging, and empowering of their team, in many ways. My particular local team was fantastic and office culture was great, while it lasted. Many of these individuals are no longer employed at US Risk. This team, culture, and environment was the only reason one could withstand the cons.

1. Pay is much less than their competitors, but if you mention this to upper management you are repeatedly told how well paid you are. 2. Overworked. I averaged 65 hours a week for the bulk of my time with the company, and that seemed perfectly fine with them. Even pulled som all-nighters. The influx of business is great, but to do your job right, and to be successful at it, there just aren’t enough hours in the day. And even with this time investment there was still plenty of work I could never get to. 3. Understaffed. Painfully. But management would not make the sacrifices necessary to fully staff teams. The process managers have to go through to obtain support staff is grueling, takes much needed time away from working their books and if their “plan” is approved they can’t offer a truly competitive salary to the individuals they want to hire. Good, talented, insurance people who are worth being hired won’t be cheap. And you’re not staffed up enough to actually train anyone who is green. 4. Lack of training and consistency across the company. The corporate training has improved since I was joined, but it’s still just the usual “check off the boxes” process and only a quarter of the time spent in training applies at the local level. 5. “Non-mandatory” but “mandatory” corporate initiated gives-back events. Make sure the people planing the local events actually have the bandwidth to do it. Most people are good-hearted and love an opportunity to help out the community, but when we are already as overworked as my team was, there is no bandwidth to jump through any unnecessary hoops, no matter how worthy the cause.