Good benefits and food, but values have declined. A mixed bag overall. - Principal Cloud Engineer UKG Employee Review

3.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Free food, decent work-life balance and some nice benefits. Insurance is pretty good too with minimal top-up charges.

Cons

Oh well, where to start! It's a mixed bag. I started back in 2020 when two really great companies: Kronos and Ultimate merged together to form this. I've basically seen two great companies being completely stripped off of every values they once stood for, turning into whatever mess it is now. They tried hard to go public but never could. It wasn't always bad beause I started there when it was truly a great place to work for. Literally seen Glassdoor rating being slumped from 4.3 to now, 3.2; which is quite frankly an achievement.

Explore other reviews about UKG

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, caring managers, great people

Cons

Office is a little far from Boston

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

2
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