Great products and benefits, but recent layoffs concern employees - Partner Success Manager UKG Employee Review

4.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent technology company with great products and a collaborative environment. Great benefits and offices

Cons

A large company that has gone through many structural changes since the 2020 merger. This has resulted in layoffs and organizational changes that affected many departments in negative ways.

Explore other reviews about UKG

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great benefits, very nice people

Cons

very heavily AI focused recently

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

1
See reviews by: Helpful|Rating|Date|All