Executive team driving the company into the ground despite the numbers - Manager UKG Employee Review

1.0
26 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are very helpful when it comes to take home pay. The fact that you’re not seeing a deduction from your semi- weekly salary definitely helps despite the hourly pay not being the best.

Cons

Since the merger the “new company” isn’t much like Kronos nor isn’t like Ultimate. It’s a completely different organization all together. It’s called “ Hell” The solan “Our purpose is people” really means “ our sales people are our purpose. At this point I don’t even believe our leaders even care about the customers best interest. I’ll explain later. The CEO is abrasive in every meaning of the word. Every town hall meeting that is conducted, we’re met with aggressive language from our very own. When it was announced that we’d be returning back into the office, our CEO basically threatened the benefits of those who weren’t compliant. He mentioned that if we didn’t show up to the office at least 2 x a week, that the company would consider this a resignation. He even went further in saying that we could not file for unemployment if we decided to as a result of the “fake resignation “. People that had worked from home for over 2 years, never even thought going back into the office would be a question. Employees were allowed to change there. “ office location” at some point during the whole pandemic. The staff only received 60 day notice to organize this shift. People had moved and sold their cars because, again the thought of returning to the office was never one that was considered. Especially, with not such short notice. Productivity was up and while we were stressed we still got the job done virtually. The reason to return back into the office was due to onboarding new hires. Since the company likes to take short cuts, instead of hiring more professionals training resources they figured it would be the responsibility of the more tenured employees to help onboard. And so, let’s force everyone back into an empty office. Why empty office? Well, since we work with a team of geniuses, most of the people with the most knowledge and tenure were listed “ virtual”. If you had a manager that was on top of it, your request was submitted and approved. Unfortunately, some managers believed that HR would do the right thing and accommodate the promised request, but boy were managers and employees in for a shock. The organization loss a ton of talent due to their push to force people back into the office. The only people left in office were a few tenured folks and a bunch of new hires with little to no support. The organization is pushing productivity while cutting cost on hiring the right talent. This isn’t the type of job in which you can learn within 3 months. The products are robust and the work flow is imperfect. Oh and don’t get me started on PTO. Non- exempt employees are expected to close out the same number of cases while on vacation. The workload and the expectations aren’t necessarily fair. If you want time off work harder. I believe that breaks some sort of labor law. I’m not sure why no one has reported this. If you’re a manager your work definitely doesn’t stop. You cannot take time off without some huge change being made while you’re gone. Your anxiety is on full blast. Now that the organization is going into a Pod structure, managers and employees are expected to adopt a backlog that sometimes hits the 100s. They’re asking for more without giving employees any incentive. Our C suite leaders are only concerned with one thing “ Selling the company” they want to show that more can be done with less. Make the organization look more desirable for potential buyers. Well, buyers be aware because you’re not going to have any staff left at this rate.

Explore other reviews about UKG

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great campus, great managers and intern program supports you well

Cons

None i can think of

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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