Going Backwards - Solutions Consultant UKG Employee Review

2.0
26 Nov 2023
Recommend
CEO approval
Business outlook

Pros

401K Match, Company Paid Health Ins

Cons

If you are a good employee they will work you to death. Each year your productivity goals increase by 20-25% while the pay stays stagnate. Expect 70-80 hour or more work weeks to reach the goals that are set. Ever since the merger there has been a relentless push to do more, more, more, faster, faster, faster. I joined this company because if it's reputation. Now we seem to be on a fast track to match the other "Pay..." companies instead of building on our strengths. It is a race to the bottom. Moral is down, people are exhausted and executive level mgt is out of touch. They gaslight you by repeating their "purpose is people" mantra but their actions do not match their words. There is nothing wrong with growth, efficiency, and streamlining things but, do it thoughtfully and effectively. Seems we are currently in the "throw it on the wall and see what sticks" mode.

Explore other reviews about UKG

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, caring managers, great people

Cons

Office is a little far from Boston

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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