Pros
- Good pay for a job that requires little to no experience and can be learned very easily
- Great employee discount
- Flexible schedule
- Awesome, happy customers
- Clean, comfortable work environment
Cons
- Extremely unprofessional and disorganized store management that does not know (or seem to care about) the fundamentals of management, customer and employee relations, marketing, the products and services of their own company or even how to purchase inventory efficiently
- Owner leaves management to run the center without ensuring that it is being run according to the franchise agreement, or that management is properly executing the duties required of them, thus resulting in huge financial losses
- No chances for pay raise and no opportunities for career advancement
- No benefits, no matter how long you are employed with the company
- No lunch breaks for receptionists despite working 12.5 hour days - you eat at the front desk while you work, or you don't eat at all. Meanwhile, all the other employees have 30 min - 1 hour lunch breaks every day
- Receptionists are treated as disposable and unimportant, and are constantly fired and hired with no warning, no legitimate reasoning, and no records kept of why they were even fired; waxers, on the other hand, are treated as the golden dolls who often break rules, engage in enormous conflict with coworkers and have no regard for others, regardless of position - yet they are rarely ever fired due to the initial investment the company made in them to have them as employees