Gone Downhill with Outsourcing and Layoffs - Anonymous employee UNFI Employee Review

-Low pay and minimal raises, if any -Insufficient company-wide communication -Feedback being ignored by C-Suite positions -Recent layoffs and outsourcing have eliminated many positions, including those with key knowledge for various departments. -IT has been outsourced and has a significant language barrier. It takes multiple follow-ups to resolve a single ticket. -Top management heavy -Transition to WiPro has been terrible: no UNFI control of training schedule/methods, little communication in general, constantly behind schedule, excessive issues, and lack of retaining anyone with knowledge as support.