Wonderful workplace with a top-rated customer service team - Concierge UPMC Employee Review

The Culture is very healthy

Location is hard for parking

Academic center. Patients are receiving most up to date care.

Company is reactive and not proactive when it comes to foreseeable issues that staff bring to administrations attention. Finance dictates everything. Patient care is not a top priority as it should be and either is retaining staff. You can only take so many years of knowing something could be so much better than it is if you had enough staff and providers to care for patients. Constantly running with the bare minimum. It wears you down. Supervisors are responsible to improve things for their team but not given the proper tools (more help) to do so.