Pros
No dress code, pay and benefits are good, flexible work schedule, a few of the supervisors are good. Good PT work for college students, retired folks who aren't trying to advance in a career and support a family.
Cons
Work environment is toxic. You have to deal with angry respondents yelling at you on a daily basis, you also have to deal with supervisors who don't know what they're doing, don't support you, and are on power trips. No dress code. Some of the supervisors reputed to be current or ex-gang members and I've seen gang symbols flashed by them at work. They also sport numerous tattoos, which makes a very unprofessional appearance for a federal workplace. Also, nepotism seems to play a role in hiring. Career advancement extremely limited, topping out at GS-4, unless you become a supervisor. Not good position for those trying to advance in a career.