Full of hype - Customer Service Representative UScellular Employee Review

2.0
8 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Good salary and great benefits.

Cons

High turnover. Incompetent employees on all levels. The public mantra for US Cellular is the "best customer service in the industry." Not true. And if you are a current employee, please do not like your supervisor. If you do, they get fired. US Cellular's mentality is that if you like your supervisor, then you are working for them and not the company. Go figure!

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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