Flexibility is key - Customer Service Coach UScellular Employee Review

3.0
3 Dec 2010
Recommend
CEO approval
Business outlook

Pros

culture for associates is good feedback is frequent so you always know where you stand decent salary customer is number 1 priority

Cons

schedules are subject to change coaching leaves you stuck between management and associates coaches continue to be asked to do more so while work/life balance is encouraged it is not realistic training for coaches needs to be restructured to be more effective

Explore other reviews about UScellular

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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