Poor Leadership - Anonymous employee UnderwriteMe Employee Review

1.0
18 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of the day-to-day Individual Contributors are smart, collaborative and personable people Compensation is pretty reasonable Good IT equipment (most use Mac's)

Cons

TLDR; I wouldn't recommend anyone I care about working here. Declining culture. This has steadily declined over the last 12 months or so. It's become the sort of place that makes people come into the office because it's an arbitrary day of the week, despite some people being initially recruited on a remote-first basis. That's further compounded by the office being too small for everyone, so people travel into the office to be on video calls with remote people. Genius. Poor leadership pursued an approach that recently led to many redundancies across product and tech. Good people undoubtedly hurt. There's also a lack of alignment and collaboration across leadership. Some of the leaders don't pursue open communication and collaboration, instead preferring to 'politically manoeuvre' as someone else so eloquently put it. I've personally witnessed undermining comments and conflicting strategies. If you are familiar with the term HiPPO, then you should expect that amongst some parts of the leadership. Just make sure you agree with everything a particular key individual suggests and you'll be fine. Strategically I think they have a challenge too. The two largest insurers in the UK aren't on the platform (public information). If they can't get them onto the platform, how long will users remain? Competitors who offer whole-of-market could relatively easily eat into their market share if they develop a compelling alternative.

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UnderwriteMe Response
2y
Thank you very much for taking the time to provide your feedback. It is great to hear that you enjoy the colleagues that you work with, and are satisfied with your compensation & IT equipment. It is disappointing to hear that you feel the culture of UMe has declined over the last 12 months. We did make changes to the structure of our business during the 4th quarter of 2023. These changes were vital in order to ensure that we continue our journey to be a fully product led business. I understand that the departure of some people from UMe has been unsettling and difficult, but we believe that we treated those that left in a fair and compassionate manner. The Leadership Team (LT) expect all employees to attend the quarterly business updates in person, otherwise we do encourage teams to regularly collaborate, and this easier to do in the office environment. We do not stipulate the frequency of office attendance, but it is important in order to build strong working relationships, share ideas and solve problems. Our aim is to develop cutting edge products, and close working with our colleagues is key to achieving this. As with all organisations, we accept that there are business challenges, but we feel that we have the right structure and are aligned in our approach to overcome them. Thank you again for your feedback. Many thanks, Nana – AVP, People

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1.0
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Cons

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