Awesome company to work for, with the usual caveats - Customer Service Coordinator UniLodge Employee Review

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great support, great pay for the experience needed to get rolling, day to day is fun.

Cons

A lot of the enjoyment depends on your local staff and resident base

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UniLodge Response
2mo
We appreciate your feedback and are pleased to hear that you are receiving strong support in your current role. Feedback of this nature helps us continue to improve and strengthen the support we provide to employees so they feel empowered in their careers at UniLodge. We also acknowledge the feedback regarding how the fulfilment of the role can be influenced by the local staff and resident community. If you wish to share any additional insights or suggestions on how we can further enhance the experience of working as a Customer Service Coordinator, please feel free to contact us at human.resources@unilodge.com.au

Explore other reviews about UniLodge

5.0
28 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Great work environment, you learn a lot of administrative tasks. Especially good for students studying at university

Cons

Can get quite hectic sometimes

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UniLodge Response
2y
Thank you for your 5 star review and feedback! We are really proud of what we are achieving at UniLodge and are glad you can be a part of it. If there is any additional feedback you would like to share with us please contact us at human.resources@unilodge.com.au
4.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Meet a lot of people at work. No two days are ever the same. Learn many softwares, applications and platforms. Work colleagues are supportive.

Cons

Can be very busy during peak season(Semester intake period). Sometimes need to be working on feet for a long time(Especially when heaps of inspections are required)

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UniLodge Response
1w
We appreciate you taking the time to share your experience. It is great to hear that you enjoy the variety in your role and the opportunity to meet different people, as well as develop your skills across multiple systems and platforms. It is also encouraging to know that you feel supported by your colleagues, as fostering a positive and collaborative team environment is very important to us. We also recognise your feedback regarding the demands of peak periods and the physical nature of the role, particularly during busy intake times and inspections. We understand that these periods can be challenging, and we genuinely value you highlighting this. If you would like If you would like to share additional ways ways to better support our team members during high-demand times, please contact human.resources@unilodge.com.au
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