3.0
6 Dec 2021
Anonymous employee
Current employee, more than 8 years
Orem, UT
Recommend
CEO approval
Business outlook
Pros
Everyone in the company is approachable. From the lowest level employee all the way up to company owners, anyone can strike up a conversation with anyone else without bias.
Cons
The claims department is under staffed and mismanaged. The senior managers do not respect their employees time and as a result, adjusters are ALWAYS overwhelmed with work and cannot give customers the time or attention they deserve. The work/life balance is very poor, as adjusters consistently have to work overtime but still cannot keep caught up.