Sales Representative - Sales Representative United Laboratories Employee Review

1.0
4 Apr 2017
Recommend
CEO approval
Business outlook

Pros

All sounds good until hired!

Cons

Lies about income-$600 a week ends up being more like $450. Only given 6 weeks to make $8000 in sales or more, until they drop you down to straight commission, then threatens you about it Trainer really doesn't teach you much, believe they get part of your 10% commissions, when they guarantee salary for the first year. They give you a territory so Rural that the cities and towns don't have any money to buy their expensive products.

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United Laboratories Response
6y
Thank you for your review, we truly appreciate it and take reviews seriously. We hire sales representatives for the territories where they reside. You live in Jonesboro, AR. I know this because we have only hired one rep in rural AR in the past five years. From where you live, Little Rock is 130 miles away and too far for you as a territory. You still wanted the job so we hired you for Jonesboro and told you that you could also work Memphis which is the closest large city to Jonesboro only an hour to the east. You were paid the First Year Comp plan, I believe the confusion you write about above is over gross earnings vs. what you netted weekly. United Labs cannot control your net earnings. This is different for everyone depending on whether you signed up for benefits, your tax bracket and if wages are being garnished for child support, etc. Our sales trainers do not receive any commission from the sales representatives they train. All commission while a sales Representative is being trained goes to the sales representative.

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Pros

Positive leadership Great products and sales process

Cons

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2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Unique & Specialized Products: You get to work with industrial and specialty products that aren’t typically found in retail stores, which can be interesting if you enjoy learning about new tools and solutions. Also a good amount of the products work very well. Employee Discounts: Employees receive significant discounts on most products, making them much more affordable compared to retail prices. No Clocking In or Out: There's no traditional clock-in/clock-out system, which provides a level of flexibility in managing your schedule. Decent Starting Pay for Recent Graduates: While the pay isn’t great long-term, it’s ok for someone fresh out of college looking to get sales experience. Autonomy & Independence: Since you’re working in the field, there’s little micromanagement. You have a lot of control over your schedule and how you approach your sales. Potential for Promotion: While the pay increase isn’t drastic, there is still room for advancement within the company. Commission Opportunities: If you perform well in sales, you can earn commissions, which adds to your overall earnings.

Cons

Blurred Work-Life Balance: Even though you have weekends and certain holidays off, the job often feels like you’re always working. To stay ahead, many employees find themselves preparing on Saturdays and Sundays for the upcoming week. While this isn’t technically required, it’s often necessary for success. After-Hours Prep: You have to choose between preparing for the next day after your shift or early the next morning. Either way, you end up working more than anticipated, since you're responsible for your own prospecting, cold calling, and sales strategy without much structured support. Low Starting Pay: The pay is terrible when you first start. While it improves slightly with promotions, the increase isn’t drastic. Lack of Training & Coaching: There’s minimal hands-on teaching, and the sales coaching isn’t very effective. You’ll have to rely heavily on the provided coaching videos. High Mileage on Your Car: The job requires a lot of driving—typically 1.5 to 2.5 hours, sometimes up to 3 hours, just to get to or from a city depending on traffic. Even if you stay within a certain area, you're constantly driving to different locations, which significantly increases mileage, shortens your car’s lifespan, and raises maintenance costs. Car Space & Product Storage: You're required to carry demo products in your car at all times, meaning your trunk will be completely full with little to no room for anything else. Buying Your Own Demo Products: While you get a few demo products for free initially, you’ll eventually have to purchase your own demo supplies, which adds to your expenses. Out-of-Pocket Costs for "Barrier Breakers": These are small giveaways meant to engage customers, but you have to buy them yourself, even though you’re expected to hand them out for free. Lack of Workplace Interaction: You’ll rarely see your coworkers, which can feel isolating. Some may not mind, but others might find it frustrating. It almost seems like the company deliberately keeps employees apart. Management Issues: Management tends to communicate in a passive-aggressive and, at times, disrespectful manner, which can create a negative work environment.

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