PSR for 4 years. - Patient Service Representative UnityPoint Health Employee Review

2.0
10 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Pay is more than anywhere else in the region for my job title.

Cons

We are short providers so they are forcing us to use our PTO, float to another clinic but not get the pay incentive a float gets or take a day off with no pay. Recently informed this could be 1-3 days a week. Very disappointing.

Explore other reviews about UnityPoint Health

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, support from management

Cons

Pay, peers can be challenging at times

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Tons of resources NACs (nursing coordinators to help with all questions, policies, skills) Float nurses to call when busy

Cons

Poor management Too many patients Not listened to by upper management Very critical

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