1.0
4 Dec 2013
Former employee, more than 10 years
Redmond, WA
Recommend
CEO approval
Business outlook
Pros
A few veterans left with lots of institutional knowledge and focus on customer service.
Cons
New management who ignore the voices of the long tenured employees. Self-serving executives with short- versus long-term perspectives on how to turn the ship around to regain market share. Sad end to a company that was once an industry leader. Gary Pruitt's imprint is long gone. He always said if you take care of the employees, they'll take care of the customers. If the customers are taken care of, the shareholders will be taken care of. That philosophy has been replaced with take care of the executive and screw the rest.