Professional Setting with Job Freedoms - Sales Support Specialist Universal Data Employee Review

- Great company culture - Supportive Management - Interested in their employees furthering their career paths

- cannot think of any at this time

Most coworkers are friendly, and the free snack machine is a nice perk. The work from home flexibility is nice, but not all positions have that ability.

Management is solely focused on numbers, often at the expense of employee expertise and realistic solutions. They expect broken processes to work without addressing underlying issues, and anyone who challenges the status quo or suggests improvements risks being let go—I witnessed this firsthand with multiple employees, including myself. There’s a lack of engineers and techs, causing burnout across all roles. Many positions see high turnover unless you’re part of the inner circle of upper management. While the company promotes core values, leadership doesn’t always practice what they preach, and certain executives avoid taking accountability. In my short time there (less than six months), I was unfairly expected to carry the success of the project team while my concerns about core issues were ignored.