Life draining - Sales and Service Representative Univest Employee Review

1.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits and you’ll get a paycheck at least

Cons

Barely any people come in Company structure is weak Managers are clueless about most procedures Culture doesn’t match what they talk you in training

avatar
Univest Response
6mo
Thank you for taking the time to share your thoughts. While it’s disappointing to hear your experience didn’t reflect what we strive for, this depiction doesn’t align with the reality of our team or culture. Univest takes pride in a strong structure, engaged leadership, and a steady customer base built on trust and long-term relationships. We’re glad you valued our benefits and we remain committed to creating a positive and supportive workplace for all team members.

Explore other reviews about Univest

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

entry level - no college degree required proficient training model fantastic compensation

Cons

working 2-3 saturdays a month. long hours on fridays. work culture is different from each team. some are great some aren't.

2.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

Great pay Some decent coworkers Paid holidays Bank hours only work 2-3 Saturdays a month

Cons

High school drama environment Will not give new people chances to do anything new as part of training Managers will allow supervisors to speak down to you Little opportunity for growth if you have a different way of learning No strong/enforced timely set lunch schedule Little room for accommodations You need a doctor's note for things like a cold, flu, etc., or they'll take your PTO; I.E., if you have to leave work early and return the next day with no doctor's note, they take 4+ hours away from your PTO.

avatar
Univest Response
1y
Thank you for your feedback and for highlighting the positives you experienced at Univest. We strive to provide a supportive environment with competitive pay and benefits. Regarding your concerns, we want to clarify that our procedures and policies are in place to ensure fairness, consistency, and compliance within industry standards. Employment decisions are never based on differences in mentality or perspective, but rather on adherence to established procedures and expectations. We value diverse viewpoints and are committed to treating all team members with respect. We appreciate your input and will continue working to improve our training and communication. If you have further concerns, please reach out to our HR team directly. Thank you for your time at Univest.
See reviews by: Helpful|Rating|Date|All