Toxic Management, Rampant Favouritism, and Lack of Transparency - Home Lending Specialist Unloan Employee Review

Working at Unloan was one of the most disappointing professional experiences I’ve had. The management is self-serving, disconnected, and operates with a clear agenda of favouritism. If you're not part of the inner circle or close to leadership, you're constantly at risk — regardless of your performance. It's not about what you do, it's about who you know. There’s a toxic pattern of placing people on performance improvement plans (PIPs) as a cover to force them out, often without fair warning or support. It creates an environment of fear, where people are walking on eggshells rather than doing their best work. What’s worse — leadership has been actively encouraging people from outside the company, including from other lenders, to post fake positive reviews on Glassdoor in an effort to clean up their public image. That says everything you need to know about their priorities. Transparency is virtually non-existent, and communication from management is either vague or misleading. There is no psychological safety here — just politics, posturing, and poor leadership.