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Thank you for taking the time to share your feedback.
By the date of the review, we understand that this review may be linked to period of transition when we were reshaping the business to align with our refined focus on targeting specific customer profiles and ensuring we have the right skillsets to deliver exceptional experience and service to these prospects and clients. This was a challenging but necessary step for the Company's long-term success.
We want to emphasise that we deeply care about all employees - past and present - and their experiences with us. During this transition, we aimed to be as supportive as possible, going beyond the expected requirements to ensure we gave those affected enough time to find their next role.