Does Upstream Rehabilitation pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream Rehabilitation employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Upstream Rehabilitation. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Upstream Rehabilitation?

33% of Upstream Rehabilitation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream Rehabilitation 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Upstream Rehabilitation?

Physical Therapist (35) , Office Coordinator (12) , Physical Therapist Assistant (12) , Account Manager (10) , Clinic Director/Physical Therapist (8) , Patient Care Coordinator (5) , Office Manager (3) , Physical Therapy Technician (3) , Clinic Director (2) , Director (2) , PLCC (2) , Regional Director (2) , Regional Director of Operations (2) , Revenue Cycle Specialist (2) , Sales Associate (2)

What are the pros of working at Upstream Rehabilitation according to real employee reviews?

"nice coworkers, pleasant patient population" ((in 9 reviews)); "nice people getting to see patients get better" ((in 4 reviews))

What are the cons of working at Upstream Rehabilitation according to real employee reviews?

"Benefits are expensive due too barely making ends meet as it is." ((in 6 reviews)); "The holiday time off could be better." ((in 5 reviews)); "The max you can get is a 3% raise." ((in 4 reviews)); "Growth opportunities are minimal." ((in 3 reviews)); "Less money and less hours." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Upstream Rehabilitation

Upstream Rehabilitation reviews

Good education benefits but poor support - Physical Therapist Assistant Upstream Rehabilitation Employee Review

2.0

21 May 2026

Physical therapist assistant

Recommend

CEO approval

Business outlook

Pros

They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

Cons

The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

Upstream Rehabilitation Response

1mo

Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.

Explore other reviews about Upstream Rehabilitation

5.0

30 Oct 2025

Office coordinator

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

Management is always changing which affects everything else

Upstream Rehabilitation Response

7mo

Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.

1.0

10 Jun 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Only pro is if you have a decent manager and team working around you.

Cons

Terrible pay and salaries are capped at 3%...you could get a perfect review with your direct manager and then a 1% raise for the entire year. Constant leadership changes. Last minute decisions from higher ups that negatively affect the entire chain of operations. They like to "surprise" close down locations and outsource certain departments so you never really know if your position is safe. This company is 100% for profit and that's at the disadvantage of it's long time employees and patients.

Upstream Rehabilitation Response

Thank you for sharing your feedback. We are pleased to hear that you had positive experiences with members of your team and leadership. We recognize that workplace experiences can vary, particularly during periods of organizational change, and we appreciate you taking the time to share your perspective. Feedback helps us continue to evaluate how we support our teams and communicate across the organization. If you would like to discuss your experience further, we welcome you to contact us directly at hrteam@zohosupport.com.

See reviews by: Helpful|Rating|Date|All

Jobs at Upstream Rehabilitation

Physical Therapist Assistant - Beacon Orthopaedics and Sports Medicine - Mason

Physical Therapist Assistant - Local Float

Physical Therapist Assistant

Physical Therapist Assistant - Local Float

Physical Therapist Assistant – Beacon Orthopaedics and Sports Medicine - Summit Woods

Upstream Rehabilitation reviews FAQs

Upstream Rehabilitation reviews Upstream Rehabilitation Physical Therapist Assistant reviews Upstream Rehabilitation review

Upstream Rehabilitation

Good education benefits but poor support - Physical Therapist Assistant Upstream Rehabilitation Employee Review

Explore other reviews about Upstream Rehabilitation

Jobs at Upstream Rehabilitation

Upstream Rehabilitation reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Upstream Rehabilitation reviews FAQs

Jobs at Upstream Rehabilitation