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      Urban

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      Lost revenue - Certified Massage Therapist Urban Employee Review

      1.0
      10 Apr 2026
      Certified massage therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great customer service agents Pick service areas

      Cons

      Pay cut during a cost of living crisis only paying therapists £44ph weekdaysand £47ph weekends after 7pm App hasnt been working for 3 days meaning lost revenue Really bad communication with pros

      Explore other reviews about Urban

      5.0
      4 Oct 2022
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I love this place, work life balance

      Cons

      I don’t have anything bad to say about this place

      avatar
      Urban Response
      3y
      We’re delighted to hear you enjoyed your time with us. Thanks for the review and for helping make Urban what it is!
      4.0
      11 Apr 2025
      Anonymous temporary employee
      Recommend
      CEO approval
      Business outlook

      Pros

      they have really nice benefits

      Cons

      they have strict wfh policy

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