Pros
Excellent vibe, great culture, interesting product, great discount, varying tasks and responsibilities, creativity encouraged, open, modern, liberal, artistic, fantastic teams of educated, passionate, hard-working and motivated individuals; made good friends for life great opportunities for growth at store level, respected experience in the retail industry especially when coming from a high volume store
Cons
Hugely exploitative, super high turnover on management level, ridiculously low payroll and unrealistic expectations for the means the company supplies. Terrible working conditions: 80s technology, no cleaning services: staff wastes a lot of time cleaning high volume store instead of focusing on operations. Extremely long hours, bad schedules: ex: closing very late at night (before corporate visits often 2 or 3am) then opening at 6am the next day making for no work/life balance whatsoever and inexistent quality of life. Dept and store managers salaried: 10-30 hours of unpaid overtime a week depending on time of the year. Bad division of responsibility, no security surveillance in stores, on top of being a retail manager and taking care of one's department and business tons of pressure put on management teams to prevent people from stealing + professional shoplifters who make a living out of Urban Outfitters.