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User Research International

Engaged employer

Broken Culture Where Greedy Partners Take Advantage of Young Professionals - User Experience Researcher User Research International Employee Review

2.0
30 Jan 2020
Recommend
CEO approval
Business outlook

Pros

-Snacks -Parties -Massage Therapist -Some big clients (although seemingly from the most dysfunctional teams, with the most unreasonable requests) Other things that make low pay feel more acceptable to early career professionals.

Cons

-Little interest in investing in enhanced tools, processes and technologies -Unfortunate pattern of accepting projects that are not feasible under the assumption that the [Recruiter/Researcher] will 'figure it out' -Participant panel with data integrity problems -Salaries well below market rates, justified by empty promises and fake promotions (e.g. adding meaningless titles with additional responsibility and no additional pay) -Manipulative, sexist leadership that shows favoritism for employees who are the most blindly loyal -No HR -One-sided, lazy performance review process (e.g. employees being handed a piece of paper with a 'merit-increased' salary that is mistakenly below what they're currently making)

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User Research International Response
6y
Thank you for taking the time to share your thoughts about URI. Our goal has always been to foster an inclusive environment and provide mentorship and opportunities for career growth, especially for those who are just starting out in their careers. We're genuinely sorry to hear that this wasn't your experience during your time here. As a growing company, URI strives to maintain a positive company culture, and we're happy to see that you enjoyed the team-building events, benefits and amenities we provide our employees. Meeting the demands of consulting work can be stressful and it's true that working at URI may not be for everyone. We are always striving to improve our employee experience and are in the process of building out our HR department as well as other supporting staff and services to allow us to keep this focus as we grow. Thanks again for taking the time to give feedback and we wish you the best in your career.

Explore other reviews about User Research International

5.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Extremely kind co-workers Great Benefits Generous paid time off Remote Virtual meetings bring people together Excellent leadership Relaxed atmosphere Genuinely cares for employees Education expansion opportunities Open door of communication Excellent training and on boarding Welcomes questions and feedback Work life balance is encouraged Others want to see you succeed

Cons

None that I have found.

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User Research International Response
1y
Thank you for the wonderful review! We're thrilled that your experience with URI has been so positive. Your kind words truly reflect the culture we strive to build every day. Glad to know our efforts are making a difference, and your feedback inspires us to continue improving and supporting our amazing team. If you ever have more thoughts or ideas to share, we're always here to listen. Thank you again for being a valuable part of URI. We're lucky to have you on the team!
3.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Most people are friendly, collaborative, want to get on and do a good job

Cons

Cranking out the same stuff as quickly as possible, not much room for personal growth or innovation

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User Research International Response
9mo
Thank you for sharing your feedback. We know client-driven work can move quickly, and we really appreciate the dedication and teamwork our researchers bring to every project. Our goal is to keep supporting meaningful, high-quality work while maintaining a positive, collaborative culture.
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