Don't work for them,you'll go broke! - Valet Waste Trash Collector Valet Living Employee Review

2.0
12 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Work is easy but management doesn't communicate.

Cons

They tell you your being paid $16 an hour for using your truck and that gas is already figured into your hourly pay. $250 pay every two weeks...$ I spend $80 for gas (20 miles one way)... $170 for two weeks work (20 hours) I'm making $8.50 an hour! And they say they're contributing! Not to mention they take Halloween off as a holiday and don't even tell me...later apologizing they'd forgot to tell me...short paycheck and more work to do!

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Valet Living Response
4y
Thank you for posting a review. I'm sorry to hear that you are not having a great experience working as a Service Valet. Related to your comment on pay, we consistently evaluate the pay rate for our part time Service Valet position to ensure we remain competitive in each of the markets we serve. We recognize the additional cost associated with using your own truck (e.g. gas) and therefore pay a higher hourly rate for those associates that use their own truck for collection. This can vary by market but averages $3-4 per hour more in pay. We are always looking to improve our communication with our associates as we have more than 7k associates working across 40 states. If you are not currently using our Workplace app for updates/communications, I strongly recommend downloading it to stay on top of all the latest updates. If you have any questions or want to share any other feedback , please email me directly at antonio.fiorentino@valetliving. Thank you again for taking the time to leave this review.

Explore other reviews about Valet Living

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

1
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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