Atrocious company - Service Excellence Manager Valley Bank Employee Review

1.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Going home and holidays off.

Cons

Terrible leadership and management. Extremely weird and immature politics. They don’t pay well and do their best to not payout bonuses. Extreme sales culture. They switched up their recruiting model seeking more sales oriented people vs banking experience people. Absolute worst bank/company I’ve ever been part of. I also tell everyone I know to not bank at Valley.

Explore other reviews about Valley Bank

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Very good learning experience - Knowledgeable, friendly, and helpful people in the office

Cons

The Chicago office is a commercial site, so all other interns for the bank sit in either New Jersey, New York, or Florida. Not necessarily a bad thing because it helped form better connections with everyone in the office, but networking with other interns was more difficult.

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Work was easy for this role

Cons

Disorganized, with upper management discussing contrasting information each town hall

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