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      Vancity

      Engaged employer

      Vancity reviews

      One step forward and two steps back - Analyst Vancity Employee Review

      1.0
      14 Mar 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are fantastic and you meet some great people.

      Cons

      There are politics in the office and the entire executive team is more concerned with parroting the plan rather than thinking critically. Strategically their vision is a mess, their new digital platform is bad but everyone is patting their backs. They are no longer interested in coaching and mentoring. Silent layoffs have become the norm and management is playing political games. They claim to be committed to indigenous rights but they barely have any indigenous employees. This is what happens when diversity is co-opted.

      avatar
      Vancity Response
      2mo
      Thank you for your review. We’re glad to hear you valued the benefits and the relationships you built here. Our teams truly do make a difference. We also recognize the frustration reflected in your comments. Periods of significant change, including shifts in strategy and digital transformation, can feel unsettling. Feedback about how change is experienced day to day is important, and we take it seriously, so thank you for sharing your experience. Your comments around coaching, mentorship, and growth are not taken lightly. Supporting people’s development and creating space for open, thoughtful conversations is something we continue to work on, and we know there is more to do to ensure this is consistently felt across the organization. We’re also making leadership development a top priority and are dedicated to making progress in this area. We also hear your concern about Indigenous representation. We understand why this matters, and we recognize that commitment must be reflected not only in intention, but in lived experience and outcomes. We’re working to build a more diverse and engaged workforce through equitable hiring, development, and career growth opportunities, with clear goals to grow Indigenous, Black, and People of Color (IBPOC) leadership. We’re also committed to improving access to jobs, training, and advancement for Indigenous, Black, and Trans communities. Thank you again for taking the time to share your experience. We wish you the very best moving forward!

      Explore other reviews about Vancity

      5.0
      12 Jun 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice staff and training for early career

      Cons

      Non out of my minds

      avatar
      Vancity Response
      2y
      Thanks for your review. At Vancity, we take pride in our friendly staff and the valuable learning and development opportunities we offer. Your feedback and kind words are much appreciated!
      1.0
      17 Aug 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      As others have said, Vancity employs some of the best people. Everyday you will go to work with some of the most engaged, motivated, and brilliant people in the financial sector. They care about their work, their impact, and their legacy. However, these people all eventually burn out and move on to other places where their values and worth are going to be rewarded, because Vancity just isn't that place.

      Cons

      Glassdoor reviews are indicative of how many people at Vancity feels. For over a year between 2016 to 2017 a slew of honest and heartfelt reviews flooded the site. These reviews were often brutal in their assessments, and probably took courage for the employees to write. However, in the past month or so, there are suddenly multiple 5-star reviews with little content or message. Here's what's wrong: Yes, we had a brutal launch of the new banking software. It was not well-planned, despite having close to a decade to do it. It cost a lot of money. We employed and fired a bunch of people. We promoted folks who in hindsight probably should've stayed as call centre agents or analysts. We spread ourselves thin across multiple markets that we have no experience in. Everyday we come up with new phrases or acronyms. Yes, all that happened. But now let's move on from that. Has much changed in the past couple of months? No. What you have is a company in search of a new identity. The market conditions are changing, and so are people's habits and needs in financial institutions. This means that results are not coming through, and staff continues to see restructures and packages. We also still employ a number of consultants who are billing top rates everyday for barely any work. I feel that people who speak the truth are getting frustrated that their words don't register. There are a ton of people who want Vancity to do better, to become engaged, but they're not getting the opportunity to do so for fear of retribution. That's wrong, isn't it?

      37
      avatar
      Vancity Response
      8y
      Thank you for sharing your thoughts. Couldn't agree more with your suggestion to move on from the negativity, to focus on engagement of our staff who, by and large, want better things for Vancity. We have listened to the heartfelt feedback from our organization, and are committing to act upon it. I too hope we can listen to disenfranchised employees and motivate them to see ways out of the rut they feel that they are in. I truly believe there is much to motivate and excite people right now at Vancity, I think some of the 5 star reviewers you are a bit suspicious of, probably agree.
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