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      Verbit reviews

      Awful Company - Treats Employees Badly - Real Time Closed Captioner Verbit Employee Review

      1.0
      6 Jul 2022
      Real time closed captioner
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home

      Cons

      The foreign-owned company is going around buying small captioning companies, firing long-time employees, and sending US based work overseas to lower their costs. Hours have been diminishing drastically. When the new executive held an informational call for captioners, she asked them to hang in and promised more hours would come. Someone asked if layoffs were planned. She said no. A month later, long term employees were laid off without notice or cause. Management is dishonest. Seems like the goal is to replace US based employees, either with foreign captioners or captioning bots.

      avatar
      Verbit Response
      3y
      Thank you for taking the time to leave a review of Verbit. We want to assure you that we value our captioners immensely. Over the past few years, we've invested in growing our teams and trained them for supreme delivery, exceptional quality and high-accuracy. That said, we recognize Verbit has been expanding rapidly and acquired new companies. Recent growth and the need to provide our customers with best-in-class service required organizational changes that unfortunately included headcount reduction. While companies grow and increase their revenues, they also need to ensure that the business is being managed as effectively and efficiently as possible. We wish you all the best in your future endeavors. Thank you for your time with us.

      Explore other reviews about Verbit

      5.0
      7 Apr 2026
      Transcriptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Responsive teams willing to answer questions. Flexible. Interesting work, realistic timelines, platform is usually bug free.

      Cons

      Work availability has been low.

      2.0
      30 Mar 2026
      Legal transcriptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      The flexibility and remote work is great. For the most part, anyone I have interacted with (via email as it is the only way to communicate with anyone) has been very pleasant. I have learned a lot from this position and have been able to grow my transcription skills.

      Cons

      It has been extremely difficult to get work for the past several months. I have reached out to management about it and have only been told that workloads will increase eventually. We have not received any communication regarding the lack of work, however, the website shows that the company is hiring additional Legal Transcriptionists. It is becoming very disheartening,

      1
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