Avoid working here - Tech Support Representative Vivint Employee Review

1.0
19 Dec 2025
Recommend
CEO approval
Business outlook

Pros

You can work remote environment

Cons

Training is heavily module-based with limited hands-on or real-time support.High performance expectations placed on new hires with minimal adjustment period. Metrics-driven environment with strong emphasis on sales. Limited flexibility and support from management. Corrective actions and performance monitoring are common early on. Workload does not align with compensation. Holidays are not consistently observed. High stress environment with little room for growth or open communication

Explore other reviews about Vivint

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is free lunch on site, which is usually just a hamburger, or some sort of shredded meat on rice and beans.

Cons

There is increasing amounts of corporate red tape personal biases which have killed the innovative culture. Getting things like a half decent computer are near impossible. There is more and more pressure to take quality shortcuts in order to make cheaper devices to hawk to customers.

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