Used to be better - Technical Support Specialist Vivint Employee Review

3.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Can work with you for schedule trades, work from home, often supportive managers

Cons

Frequent policy changes, pushing to make sales objectives when it used to be about customer care, job quality deteriorating, less able to help customers as time goes on, frustrating

Explore other reviews about Vivint

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere for personal development if self driven

Cons

A lot of travel overall

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is free lunch on site, which is usually just a hamburger, or some sort of shredded meat on rice and beans.

Cons

There is increasing amounts of corporate red tape personal biases which have killed the innovative culture. Getting things like a half decent computer are near impossible. There is more and more pressure to take quality shortcuts in order to make cheaper devices to hawk to customers.

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