Avoid like the plague - Advocate VoiceAbility Employee Review

Completely useless. The management is far, far more bothered about keeping the commissioners of the service sweet, than providing a good level of service to service users/clients. It's particularly awful when my previous job was actually working in an adult social care team, for the same the local authority, for many years. Voiceability had no real links with the local adult social care teams; the managers just had links with the commissioners working within the local authority. You had to account for very minute of the day, on Voiceability's computer system, so their stats would look good to the commissioners, when you could have used the time wasted on doing that, on actually supporting your clients. Some of the advocates they recruited hadn't previously worked in social care, so didn't have a clue. No proper induction, which meant employing inexperienced was even more of a problem. Staff retention was pretty poor; a lot of staff left pretty quickly. Trying to get my Access to Work equipment sorted was an absolute joke, due to the admin staff, at their head office, who were supposed to order the equipment etc, being absolutely clueless. Trying to get my reasonable adjustments put in place was also a joke; the managers & HR didn't have a clue & didn't understand their duties under the Equality Act 2010. All disabled people should definitely never work for this company.