Not a good work environment. Enter at your own risk! - Order Verifier VoiceLog Employee Review

1.0
2 Jan 2015
Recommend
CEO approval
Business outlook

Pros

The work is easy, you can set your own hours according to the needs of the company. You work every other weekend (if there are any hours). The company has potential but management is disorganized which makes working for them complicated.

Cons

This is by far the worst work from home job I have ever had. They are disorganized to say the least. I went through the interview process, waited about a month to hear back from them to start training after the background check. Had a two day training and then started working for a couple of weeks with a schedule that was made by the scheduler and then was informed that we would be picking our own schedules, after that there were never any hours available. My group got the "scraps" after the other groups picked their hours because we were hired last. The group I trained with was hired for a specific account and then told after we started that the account was pushed back until 2015 and because of this there was not enough hours to go around. Ridiculous! Why hire people if you didn't have the start date confirmed with the company? And that's not all, you have to print, sign and mail back to them a bunch of documents and send it USPS Priority Mail. I completed that step and then received an email from the trainer weeks later that I had to resend ALL of the documents. Apparently he sent me the wrong documents to sign and print. WHAT!?! I don't have money to waste because your company is disorganized and due to their error I was terminated. If you choose to work for this company good luck you have been warned! Like they say, it's never the work, it's the people that are the problem. If the head is messed up the body will be too.

Explore other reviews about VoiceLog

5.0
10 Jun 2018
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Training is sufficient. Although unpaid, if you are serious about the job it isn't a problem. Right now there are a lot of extra hours and a good choice of hours ranging from morning to no later than 8pm CST. Many outlets for communication and immediate response to questions or concerns. No issues or concerns with paycheck or worked hours. During the firs month they chose your schedule, afterwards you chose your schedule and you can pick extra hours if they are available. Right now there has been a lot of available hours.

Cons

None that I can think of right now.

2
4.0
19 Jun 2018
Recommend
CEO approval
Business outlook

Pros

This is a great work from home opportunity. You get about 10 calls an hour with minutes in-between where you are reading from a script for various clients. The customer has to give simple responses that you mark down as the script progresses. It is incredibly easy and great for people who want a customer service phone job were you don't really have to "deal" with anyone. You get plenty of rest for your voice as well since the calls are not back to back. The supervisor Jose is very kind and provides good training. He was great to work with. work from home, simple job, no thinking, bi weekly pay, flexible hours

Cons

You select hours once a week and it is first come first serve. Many times I would go to get hours when the schedule opened up and hardly got any as people unfairly went in ahead of time and got them first, which was against the policy. limited hours, minimum wage, verbatim script reading, getting QA emails in the middle of the night

4
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