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      WECU

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      WECU reviews

      Stressed Out Departments in Contact Center - Contact Center WECU Employee Review

      3.0
      25 Feb 2021
      Contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      -Good Benefits -Remote Option for certain departments (Not permanent) -Great Co Workers

      Cons

      -Not enough support for General Department that constantly requires daily support from other departments in Contact Center or Flex Reps. -Not able to focus and work on your departmental tasks/projects since so much support is needed for the general queue. -Lack of communication from other departments. -Not enough after 5pm or Saturday support from other departments. -Not enough growth opportunities within dept without leaving.

      avatar
      WECU Response
      5y
      Thank you for your constructive review! We have reviewed it and will take it into consideration for future improvements. Thank you for your employment and service to our members!

      Explore other reviews about WECU

      5.0
      24 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They had really great benefits, the managers were super chill. I was able to make an impact in my local community by educating people or saving them money.

      Cons

      Since they are a smaller local company the pay was not all that great.

      1.0
      7 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent compensation for the position, outstanding medical/dental and retirement benefits

      Cons

      Talented employees cite toxic culture in exit interviews, but HR reports this as "found something better." Naturally. Anything beats a toxic workplace. The CEO remains insulated, engaging only a small circle of senior staff. Mid-level employees who attempt to surface the reality are pushed out.

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