Quota is attainable if you grind - Brand Account Manager WP Engine Employee Review

4.0
16 Oct 2024
Recommend
CEO approval
Business outlook

Pros

-Good friendly culture -large book of business, transactional deals - can hit quota if you grind it out and prospect hard, but exhausting -remote

Cons

-very low base for AM - company keeps making it harder to hit, they really don’t like paying us -Seems as if they are moving towards a self service model -low career advancement

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WP Engine Response
1y
We appreciate you taking the time out of your day to share your feedback with us! We're really happy to hear you enjoy our company culture and our virtual-first approach to work. In regards to pay and quota in our Sales organization: WP Engine's compensation philosophy is to pay competitive to market based on cost of talent vs cost of living. We utilize salary surveys to review our salary ranges on an annual basis and then conduct an annual salary planning review for market adjustment increases in sales. We recognize that employees feel more pressure to hit quotas as we approach the end of the month and are currently reviewing our structure to better allow our Sales Team to meet their goals and feel supported. We put a lot of emphasis with our people leaders on ensuring everyone here at WP Engine has opportunities to grow and thrive both personally and professionally, so hearing you aren't seeing opportunities to advance your career concerns us. If you're comfortable doing so, we'd encourage you to reach out to your EE Business Partner or anybody in Employee Experience so that we can work to address this. Thank you again for sharing your experience, we're glad you're part of WP Engine!

Explore other reviews about WP Engine

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Cons

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

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WP Engine Response
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.
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